After having a nightmare experience with a bathroom remodel several years ago (a 3 week job took almost 6 months) we were a little leery to try any new home repairs but our 50 year plus windows needed replacement so we went looking for estimates. We ventured off to the Anaheim Home and Garden show to look around where we found the Clear Choice Windows and Doors people and asked some questions. We spoke with Billy, a super enthusiastic guy who answered all of our questions and then some. What I liked about this guy is that when we walked up to him he was standing there greeting people and not passing the time on his cell phone. Anyways, we set up an appointment to met with a salesman at our home and we reiterated that we only wanted an estimate, no commitments at all. They were fine with that. We had JR show up at our home a couple of weeks later who does all the home estimates for Clear Choice and also happens to be the owner, a real nice guy. He went through the sales pitch and answered all of our questions, did not blue sky us, and explained the type and quality of the windows and talked about the financing part. He sold us. After he left, we got a little worried, wondering if we rushed in to this. We did some research and did not see anything on line to concern us.
Window installation day and we get a phone call saying they might be a little late due to traffic. They showed up about 10 minutes later, in a brand new truck, which I liked. I was glad they didn’t have some beat up old truck as the company vehicle. The crew of 2 was Francisco, the boss man and Garret, the number 2. Garret, a young guy in his early 20’s came up and shook my hand, introduced himself and Francisco, walked around the house to double check everything and went to work.
I was extremely happy with their work. The windows they had to remove were old school, built to last, so it kind of kicked their butt in removing them. They made very little mess, took great care to cover everything and what mess they did make was cleaned up immediately. What really impressed me is that they were there to work, took care of business and not once did I see either one of them pull out a cell phone to check whatever. A rare sight these days.
So it took them 2 days to remove and replace everything, which was the plan. Every window in the house, plus a great big slider were replaced and the end result was fantastic. The wife and I were more than happy with the outcome and would not hesitate for a second to recommend them to anybody and everybody. I forgot to mention that we had people from Clear Choice windows show up 3 times to measure, remeasure and triple check the numbers to make sure everything was correct.
So to recap, spoke with window guy, window guy rep shows up, makes us happy, window install crew shows up and 2 days later everybody is happy.
Raul B. of Garden Grove, CA
Thursday, June 28th